
Modern customer service using Cordless
Read more about Cordless
Cordless is an AI-powered contact center solution that helps customer support teams provide better service over the phone. Key features include: Automatic call transcription : Transcribes calls in real-time, saving time and improving accuracy Conversation intelligence : Analyzes calls to provide insights into customer behavior and preferences Sentiment analysis : Determines the emotional tone of a call to help agents respond appropriately And much more! Cordless is an ideal fit for businesses that want to improve customer experience over the phone . Use cases: Customer support : Provides agents with the tools they need to handle customer inquiries with ease Sales : Helps sales teams close deals more effectively by providing insights into customer needs and preferences Marketing : Provides valuable data on customer behavior and preferences that can be used to improve marketing campaigns
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